Frequently Asked Questions

RedConvert is a free online file converter supporting Word (DOC, DOCX), Excel (XLS, XLSX, CSV), PowerPoint (PPT, PPTX), PDF, TXT, ODT, ODS, ODP, and RTF.

Yes. All files are automatically deleted permanently from our servers within 15 to 40 minutes after processing. We use SSL encryption for all transfers.

You can convert files up to 50MB completely free with no daily conversion limits.

No. You can access all features of RedConvert immediately without creating an account or providing personal information.

Most conversions complete within 5-15 seconds. Large or complex files may take up to 90 seconds.

Yes. RedConvert works on all modern browsers including Chrome, Safari, Firefox, and Edge on both desktop and mobile devices.

If conversion fails, you will see an error message explaining the reason. Common causes include password-protected files, corrupted files, or unsupported formats.

No. All uploaded files and converted outputs are automatically deleted from our servers within 15-40 minutes after processing.

No. RedConvert never adds watermarks, logos, or any branding to your converted files.

Currently, RedConvert processes one file at a time. You can convert multiple files sequentially without any limits.

No. RedConvert requires an internet connection because conversion happens on our servers.

The maximum file size is 50MB per file. This limit ensures fast processing for all users.

No. You must remove password protection before uploading. Password-protected files will fail conversion.

Yes. Our engine preserves up to 99.9% of original formatting including fonts, layouts, tables, and images.

You can email us at vuquocthaideptrai.tq@gmail.com. We respond within 24 business hours.